Accounts Receivable Specialist (Collections)
Posted on: May 5, 2021
The Collections Specialist is responsible for the analysis and
collection of assigned accounts receivable portfolios for Aramark
Uniform Services (AUS) customers, as well as ensuring that assigned
customer accounts are reconciled and accurate to facilitate timely
collections inside established payment terms in a call center
+ Performs day-to-day activities that ensure effective account
management of assigned collection accounts.
+ Reviews open A/R for all assigned accounts and prioritize
collection activities to maximize cash collections.
+ Communicates via phone conversations, email, fax and letters with
customers concerning status of invoice payments.
+ Performs reconciliations for assigned accounts to maintain
+ Follows up on collection calls with customers (external and
+ Interfaces with Sales, Operations and Finance departments to
resolve billing, collection and credit issues.
+ Establishes strong working relationships with field team to
support collections efforts.
+ Works with customers and field operations in a proactive manner
to resolve discrepancies.
+ Reconciles account status using current and historical invoicing
and payment activity analysis.
+ Liaison with cash operations regarding cash application
specialist to research and reconciles misapplied or payment
+ Resolves all overdue account balances, unassigned cash and
payment discrepancies through research, communication and follow up
with clients or field operations.
+ Prepares delinquent accounts for placement with outside
collection agencies per AUS policy.
+ Monitors changes in customer financial status and payment
+ Audits and maintains customer accounts to make sure terms are
accurate and customer profiles have current information.
+ Performs other duties as assigned or requested.
+ Ability to develop and maintain a positive working relationship
+ Supports and participates in the Company's quality standards with
a continuous focus on customer service.
+ High level of organizational skills, integrity and accuracy.
+ Strong communication skills both written and verbal.
+ Strong attention to detail, analytical and problem solving
+ Good interpersonal skills working with internal and external
+ Demonstrated excellent customer service skills.
+ Proficient in Microsoft Office Suite (Word and Excel).
+ Knowledge of Oracle; The ability to prioritize workload and meet
+ Must be a self-starter, able to work independently as well as be
part of a team.
+ Two plus years of credit and collections experience is preferred
but not required.
+ A High school diploma or equivalent is required.
Equal Opportunity Employer/Protected Veterans/Individuals with
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
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ARAMARK is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION
employer - Minority/Female/Disability/Veteran
Aramark will consider for employment qualified applicants with
criminal histories in a manner consistent with the Los Angeles Fair
Keywords: ARAMARK, Lexington , Accounts Receivable Specialist (Collections), Accounting, Auditing , Lexington, Kentucky
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