Office Manager

Company: 1-800 WATER DAMAGE of East Louisville
Location: Louisville
Posted on: February 16, 2026

Job Description:

Job Description Job Description Benefits: Health insurance 401(k) Competitive salary Flexible schedule Paid time off Training & development Company Overview 1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition while restoring what truly mattershealth and safety. Our team is fully vetted, IICRC-certified, and insured for your safety. Job Summary The Office Manager will report to the owner of the company. This position will support the day to day operations of the company and enter and code invoices to job cost level, research and resolve customer issues, enter credit card transactions to job level, review timesheets, set up subcontractors and maintain documentation, maintain vehicle files, and prepare payables and profit & loss reports. They will process and prepare payments, deposits, invoices to the job cost level. This position will research and resolve customer collection issues form insurance companies, homeowners, and staff including draw agreements. Responsibilities Support and assist the daily operations of the company. Help organize and plan company events and training Will be responsible for accounts receivable and accounts payable Preparation of refund letters and checks. Research and Resolve customer collection issues. Has foresight and understands how or when we can start the process of collecting monies from Insurance companies, Home Owners, and/or setting up draw agreements. Code, allocate and enter invoices to the job cost level Research and resolve customer issues Prepare, review, and provide payables reports. Enter credit card transactions to job cost level. Reconcile credit card statements. Make deposits. Set up Subcontractors and ensure all documents are in place. Qualifications 2-5 years of experience accounting experience (some education may be used in lieu of). Ability to write and compile reports and correspondence. Must know QuickBooks A/R Module, Item Lists, and how to create customer reports. Previous experience with Outlook, Excel, Word, and PowerPoint. Associate's Degree preferred. Previous experience within the restoration industry is helpful. Notary is helpful Benefits/Perks Paid Holidays PTO Paid Training Growth and Career Advancement Opportunities

Keywords: 1-800 WATER DAMAGE of East Louisville, Lexington , Office Manager, Accounting, Auditing , Louisville, Kentucky