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Front Desk Receptionist

Company: the trauma informed counseling center llc
Location: Lexington
Posted on: November 19, 2021

Job Description:

About us The mission of the Trauma-Informed Counseling Center (TICC) is to provide meaningful therapeutic services and treatments in an inclusive environment to individuals from all walks of life. We strive to help each individual understand the multifaceted nature of trauma and how other mental health disorders outside of trauma do not have to control, or significantly impact one's quality of life.TICC is seeking an office administrator that is an energetic individual with strong customer service, communication and time management skills. The candidate must have the ability to multi-task, work in a fast paced environment, and work independently and with minimal supervision. The candidate must be a well-organized, a team player with a positive attitude who is ready to bring it each workday.JOB RESPONSIBILITIES -Gathering all client information and inputting data in system accurately.-Answering all phone calls in a timely and professional manner.-Sending/Receiving emails and answering them accordingly-Has a laptop or desktop in order to do day-to-day work-Displays accurate and timely production of client invoices and the collection of co-payments from clients.-Run edit reports bi-weekly that identify non-billable items, critical errors and claims held for authorization.-Ensure client contract compliance as it relates to invoicing for late cancellations and no-show appointments.-Assess and identify items at risk of non-payment from clients and escalate accordingly.-Impeccable time management is important in managing workload.EDUCATIONAL QUALIFICATIONS: 1.)Must have a minimum of two (2) years of scheduling experience in medical setting.2.)Experience/proficiency utilizing electronic filing systems.3.)Must be proficient in ALL Microsoft applications.4.)Successful candidates will have strong verbal and written communication skills, strong interpersonal and customer service skills, the ability to problem solve, multi-task and exercise good judgement, and the ability to maintain a high level of confidentiality of client information.Job Types: Full-time, Part-timePay: $12.50 - $15.75 per hourBenefits:Paid time offSchedule:8 hour shiftDay shiftMonday to FridayCOVID-19 considerations:To keep our staff as safe as possible at all times. Minimal office contact with clients and fellow staff members, as most staff members are currently working from home.Experience:Microsoft Office: 2 years (Required)EHR systems: 1 year (Required)Medical scheduling: 1 year (Required)Work Location:One locationWork Remotely:NoWork Location: One location

Keywords: the trauma informed counseling center llc, Lexington , Front Desk Receptionist, Administration, Clerical , Lexington, Kentucky

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