Customer Relations Representative - State Farm Agent Team Member
Company: Benjamin Gritton - State Farm Agent
Location: Louisville
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Benefits: Bonus based on
performance Competitive salary Flexible schedule Health insurance
Opportunity for advancement Paid time off Training & development
401(k) ABOUT OUR AGENCY: With four years as a State Farm agent and
a growing team of four, our agency is rooted in a passion for
helping people protect what matters most. I hold a bachelors degree
from Murray State University and a masters from Lexington
Theological Seminary. Im also the proud co-founder of His Blessings
Box (a local food charity), a YMCA baseball coach, a dedicated
Louisville Cardinals fan, and a husband and father of two. We offer
healthcare benefits and a gym membership because we believe in
supporting our team both personally and professionally. Our office
culture centers around integrity, service, and doing whats rightfor
our customers and for each other. If you're someone who wants to
make a difference while building a meaningful career, wed love to
connect. ROLE DESCRIPTION: As a Customer Relations Representative -
State Farm Agent Team Member with Benjamin Gritton - State Farm
Agent, you will generate the kind of exceptional customer
experiences that reinforce the growth of a successful insurance
agency. Your attention to detail, customer service skills, and
desire to help people make you a fit. You will enhance your career
while resolving customer inquiries, coordinating with other agency
team members, and anticipating the needs of the community members
you support. We look forward to connecting with you if you are the
ideal customer-focused and empathetic team member we are searching
for. We anticipate internal growth opportunities for especially
driven and sales-minded candidates. RESPONSIBILITIES: Manage
customer inquiries and resolve issues. Maintain customer records
and update information as needed. Assist with customer retention
strategies. Coordinate with other departments to ensure customer
satisfaction. QUALIFICATIONS: Communication and problem-solving
skills. Experience in customer service preferred. Ability to handle
high-stress situations calmly.
Keywords: Benjamin Gritton - State Farm Agent, Lexington , Customer Relations Representative - State Farm Agent Team Member, Customer Service & Call Center , Louisville, Kentucky
