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Field Services Engineer / Maintenance - Imaging Engineer

Company: Alliance HealthCare Services
Location: Lexington
Posted on: June 25, 2022

Job Description:

Field Services Engineer / Maintenance - Imaging Engineer About Us At Alliance Radiology, our team members focus on transforming the patient experience and delivering exceptional quality care. Alliance Radiology has rapidly grown over the past 30 years by providing radiology service line solutions, outpatient center management services, and mobile radiology solutions (Per Diem, PT, and FT MRI, PET/CT, CT). The Engineer ll, Field Service will oversee all maintenance, repairs and parts for specific to Diagnostic Imaging Equipment (PETCT, CT and/or MRI) machines across a defined geographic area. Analyze and deduce malfunction of devices, and coordinate all vendor personnel if needed to return equipment to operational status. Manage parts, asset inventory, and records of equipment maintenance and operations. Specific duties include, but are not limited to: Perform performance assurance (PA/PM) inspections, scheduled maintenance and calibration of medical imaging equipment. Repair, install and calibrate medical imaging equipment – PETCT, CT or MRI. Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns. Work with, direct, and document activities of subcontractors, vendors and outside service technicians to ensure proper service delivery. Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, and service history. Adhere to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures. Responsible for ensuring all service and documentation is complete and accurate. Work with Medical Physicist on accurate and aligned radiation outputs to ensure regulatory compliance and patient safety. Build and maintain customer relationships (both internal and external). Discuss equipment status and functionality with clinicians. Perform periodic inspections of current inventory status, and maintain common failure parts inventory to ensure equipment uptime. Verify the completion of security analysis for new customer equipment. Perform Inventory Inspections to maintain a complete and accurate inventory of medical devices. Maintain the accuracy and integrity of the equipment database to include inventory, performance assurance (PA) schedules, nomenclature, and service history. Make recommendations regarding inventory. Other duties as assigned. Required Associate's degree or equivalent experience. Minimum 1-4 years’ experience with OEM’s, 3rd Party Independent Service Organizations (ISO) or health system servicing/repairing imaging equipment. Maintain Clinical Engineer expertise through ongoing training. Self-directed and able to solve problems in the field with no supervision. Complex computer skills, including the ability to interpret error codes, defragment hard drives, replace power supplies, and interpret computer codes. Working knowledge of Microsoft Office (Excel) and networking applications. Ability to integrate information from a variety of sources. Excellent interpersonal and customer service skills. Strong written and verbal communication skills. Valid driver’s license. Local travel may be required 75% of the time. * The COVID-19 vaccination is/may be a condition of employment. Preferred Bachelor's degree or equivalent experience. Date posted: 06/22/2022

Keywords: Alliance HealthCare Services, Lexington , Field Services Engineer / Maintenance - Imaging Engineer, Engineering , Lexington, Kentucky

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