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Area Operations Manager - Salon/Barbershop

Company: Floyd's 99 Barbershop - Lexington, KY
Location: Lexington
Posted on: November 27, 2022

Job Description:

The Area Manager role at Floyds 99 Barbershop/Palmer Group LLC is a developmental position that provides multi-unit developmental experience for leaders demonstrating the capacity to manage at ever-increasing levels of responsibility. For those with proven leadership results as a General Manager or multi-unit manager in a salon environment, who possess a passion for process excellence, a drive for results, and the ability to proactively collaborate, lead, and influence from a distance when needed. In all of this is the ability to _*own new levels of productivity and performance*_, to include sales, service and expense control; attracting, motivating and developing top talent; and effectively implementing the Floyds five. Our Area Manager opportunity is both a training and proving ground for even greater things to come in the future.

If all of this sounds interesting, you'll be tasked with accomplishing these goals by:

* Overseeing 2-3 stores (on average), plus your own store, providing directional leadership for all in-store tasks
* Championing and modeling the Floyds 99 Barbershop mission, vision and values
* Meeting/exceeding sales, profitability, and operational goals
* Enhancing the Floyds brand through "wow" guest experiences and taking it to "11" with special focus on promotion of the Floyds 5.
* Collaborating cross-functionally with partners and leadership to assess and develop the business
* Attracting, hiring, and retaining a diverse team of top talent
* Training, coaching, developing direct reports.
* Ensuring adherence to all Palmer group policies, procedures and standards, including weekly updates to direct report.
* Leading change and innovation, ensuring all associates are effectively trained to the Palmer Group standards.

*THE ESSENTIALS FOR SUCCESS: *

Qualified candidates will be proven retail leaders who possess demonstrated experience in attracting, developing, motivating top talent in a dynamic, ever-changing environment-leading associates through the change curve and developing collaborative, winning relationships. Additional requirements include:

* Demonstrated success in driving top-line sales, interpreting reporting data, managing payroll budgets and controlling expenses
* A proven ability to monitor inventory, achieve operational excellence, drive culture and execute merchandising directives
* Proficiency with MS Office and excel, word
* Strong collaboration, organizational and prioritization skills
* Adaptability to flex to changing priorities and expectations
* The ability to work a flexible, full-time schedule that includes days, evenings, weekends and around the holidays
* The ability to attend meetings and zoom calls
* Travel required if needed for training
* Experience is required
* Have a cosmotology license or barber license

*Some (but probably not all) of the actions you'll take to achieve meaningful results are: *

* Recruiting, training and coaching shop directors
* Ensuring operational efficiency in each shop
* Ensuring that marketing efforts are consistent across each shop
* Setting market level goals (such as labor utilization estimates and revenue/demand projections)
* Ensuring that shops under your supervision adhere to industry regulations
* Ensuring that all shops meet safety and cleanliness standards
* Managing a regional budget and ensuring that each shop operates within the budget
* Regularly visiting shops in each market to ensure that visual and operational standards are maintained at all times; takes swift and appropriate action when standards are not met
* Monitoring each shop's financial performance
* Addressing operational problems that arise
* Partnering with your superior on behalf of the shop to find the best possible outcomes
* Ensuring that client experience levels are consistent across shops and the best in the industry

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Night shift
* Weekend availability

Ability to commute/relocate:
* Lexington, KY 40503: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location%58047475%

Keywords: Floyd's 99 Barbershop - Lexington, KY, Lexington , Area Operations Manager - Salon/Barbershop, Executive , Lexington, Kentucky

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