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Area Operations Manager - Salon/Barbershop

Company: Floyd's 99 Barbershop - Lexington, KY
Location: Lexington
Posted on: November 27, 2022

Job Description:

The Area Manager role at Floyds 99 Barbershop/Palmer Group LLC is a developmental position that provides multi-unit developmental experience for leaders demonstrating the capacity to manage at ever-increasing levels of responsibility. For those with proven leadership results as a General Manager or multi-unit manager in a salon environment, who possess a passion for process excellence, a drive for results, and the ability to proactively collaborate, lead, and influence from a distance when needed. In all of this is the ability to _*own new levels of productivity and performance*_, to include sales, service and expense control; attracting, motivating and developing top talent; and effectively implementing the Floyds five. Our Area Manager opportunity is both a training and proving ground for even greater things to come in the future.

If all of this sounds interesting, you'll be tasked with accomplishing these goals by:

* Overseeing 2-3 stores (on average), plus your own store, providing directional leadership for all in-store tasks
* Championing and modeling the Floyds 99 Barbershop mission, vision and values
* Meeting/exceeding sales, profitability, and operational goals
* Enhancing the Floyds brand through "wow" guest experiences and taking it to "11" with special focus on promotion of the Floyds 5.
* Collaborating cross-functionally with partners and leadership to assess and develop the business
* Attracting, hiring, and retaining a diverse team of top talent
* Training, coaching, developing direct reports.
* Ensuring adherence to all Palmer group policies, procedures and standards, including weekly updates to direct report.
* Leading change and innovation, ensuring all associates are effectively trained to the Palmer Group standards.


Qualified candidates will be proven retail leaders who possess demonstrated experience in attracting, developing, motivating top talent in a dynamic, ever-changing environment-leading associates through the change curve and developing collaborative, winning relationships. Additional requirements include:

* Demonstrated success in driving top-line sales, interpreting reporting data, managing payroll budgets and controlling expenses
* A proven ability to monitor inventory, achieve operational excellence, drive culture and execute merchandising directives
* Proficiency with MS Office and excel, word
* Strong collaboration, organizational and prioritization skills
* Adaptability to flex to changing priorities and expectations
* The ability to work a flexible, full-time schedule that includes days, evenings, weekends and around the holidays
* The ability to attend meetings and zoom calls
* Travel required if needed for training
* Experience is required
* Have a cosmotology license or barber license

*Some (but probably not all) of the actions you'll take to achieve meaningful results are: *

* Recruiting, training and coaching shop directors
* Ensuring operational efficiency in each shop
* Ensuring that marketing efforts are consistent across each shop
* Setting market level goals (such as labor utilization estimates and revenue/demand projections)
* Ensuring that shops under your supervision adhere to industry regulations
* Ensuring that all shops meet safety and cleanliness standards
* Managing a regional budget and ensuring that each shop operates within the budget
* Regularly visiting shops in each market to ensure that visual and operational standards are maintained at all times; takes swift and appropriate action when standards are not met
* Monitoring each shop's financial performance
* Addressing operational problems that arise
* Partnering with your superior on behalf of the shop to find the best possible outcomes
* Ensuring that client experience levels are consistent across shops and the best in the industry

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
* 8 hour shift
* Day shift
* Night shift
* Weekend availability

Ability to commute/relocate:
* Lexington, KY 40503: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location%58047475%

Keywords: Floyd's 99 Barbershop - Lexington, KY, Lexington , Area Operations Manager - Salon/Barbershop, Executive , Lexington, Kentucky

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