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Customer Success Management Executive Director

Company: VirtualVocations
Location: Lexington
Posted on: February 10, 2024

Job Description:

A company is looking for an Executive Director of Customer Success Management in the Enterprise Service Tier.
Responsibilities:

Ensure customer satisfaction, retention, and revenue targets are met for assigned book of business
Develop and maintain strong executive relationships with strategic customers
Collaborate with teams across the company to address issues and improve the effectiveness of the company's solution for customers

Qualifications:

Bachelor's Degree preferred
15 years of professional experience in revenue cycle and/or electronic health records
People management experience in sales or customer service/support
Strong executive-level communication and interpersonal skills
Ability to work independently and as part of a cross-functional team

Keywords: VirtualVocations, Lexington , Customer Success Management Executive Director, Executive , Lexington, Kentucky

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