Healthcare Quality & Compliance Manager

Company: CBRE
Location: Cincinnati
Posted on: May 1, 2025

Job Description:

Healthcare Quality & Compliance Manager

Job ID

214039

Posted

23-Apr-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Health and Safety/Environment

Location(s)

Cincinnati - Ohio - United States of America, Greenville - South Carolina - United States of America, Newport News - Virginia - United States of America, Richmond - Virginia - United States of America

About the Role

As a Quality and Compliance Manager at CBRE, you will play a crucial role in crafting and implementing compliance programs tailored for acute care hospital environments. You will be responsible for ensuring quality assurance and control for a large regional acute care hospital client, contributing to the effective delivery of facilities managements services that help the client protect patient safety and achieve their strategic goals.

What You'll Do

Develop and put into place strong compliance programs tailored to acute care hospital environments, guaranteeing compliance with regulatory standards.

Support the Facilities Management team in preparing to respond to Joint Commission surveys through mock survey programs and subsequent follow up, ensuring the sites are fully prepared for accreditation assessments.

Assist the Facilities Management team during Authority Having Jurisdiction visits, providing compliance insights and support as needed.

Implement and coordinate Water Management Program measures to ensure compliance with safety standards and reduce risks associated with waterborne pathogens, especially Legionella.

Coordinate and manage daily activities related to quality assurance and compliance initiatives to ensure operational efficiency.

Facilitate compliance with both company and client programs while driving continuous improvement initiatives.

Communicate key compliance initiatives and issues across functional areas and report status updates to partners regularly.

Supervise the success of quality-of-service initiatives for non-regulated services and share metrics during client review meetings.

Provide assistance during audits and lead by example in embodying CBRE's RISE values.

Collaborate with team members to identify and resolve day-to-day challenges and complex issues in existing processes.

What You'll Need

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Must have an appropriate license and/or certification where required by law.
• Experience in crafting and implementing compliance programs in healthcare settings, particularly acute care hospitals, is strongly preferred.
• Familiarity with Joint Commission standards and experience preparing for surveys is preferred.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and balance problems.
• Leadership skills to empower team impact on quality, efficiency, and effectiveness of the job field and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mentality.
  
  Why CBRE?
  
  When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values - respect, integrity, service, and excellence - and we value the varied perspectives, backgrounds, and skills s of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!
  
  Disclaimers
  
  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
    
    Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
    
    Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
    
    CBRE GWS
    
    CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
    
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Keywords: CBRE, Lexington , Healthcare Quality & Compliance Manager, Executive , Cincinnati, Kentucky