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Business Office Manager

Company: Surgical Care Affiliates
Location: Lexington
Posted on: September 13, 2019

Job Description:

OverviewSCA, a leader in the outpatient surgery industry, strategically partners with health plans, medical groups and health systems across the country to develop and optimize surgical facilities. SCA operates more than 210 surgical facilities, including ambulatory surgery centers and surgical hospitals, in partnership with approximately 7,500 physicians. For more information on SCA, visit www.scasurgery.com.?Facility Description:The Lexington Surgery Center is a free-standing multi-specialty outpatient surgical facility with 6 OR?s and 2 procedure rooms performing approximately 7000 cases per year and rising.? We have served the Lexington and surrounding area since 1983. Providing high quality, compassionate care to both adult and pediatric patients is our specialty. ? We are deeply committed to our Values of Clinical Quality, Teamwork, Accountability, Integrity, Service Excellence, and Continuous Improvement. We are focused and driven to a high level of Teammate Engagement and Physician Satisfaction.?Accountabilities / ResponsibilitiesProvide support to the facility by performing specific or various business office functions as assigned. These functions are to include (but not limited to):? Medical Records, Credentialing, Admissions/Intake, Accounts Payable, Billing, Collections, Insurance Verification, Transaction, Posting, Clinical Logs and other duties as assigned.??Position Reports to: Administrator?Position Supervises: All Business Office Personnel?Degree of Supervision Provided to Position:?Minimal and according to management guidance, must be self-directed and able to work independently.??Education, Experience, and Licensure:?Bachelor?s degree in related field and 5 years related experience required. Basic accounting procedures with some accounting background in a medically-related environment, Supervisory experience, extensive experience in accounts receivable and accounts payable. Medical terminology knowledge required. Computer experience, Excel, Word, Medical Billing Software and Applications.? Good communication skills and phone etiquette.?Internal Relationships (Works Closely With):??As a representative of Surgical Care Affiliates, all comments, attitudes, actions, and behaviors have a direct effect on the Facility?s image and perceptions of quality service. Interaction with patients, families, physicians, referral sources, affiliating schools, visitors, volunteers, co-workers, supervisors, vendors, etc. must be in a manner that is friendly, supportive, courteous, respectful, cooperative, and professional. This behavior should promote an atmosphere of teamwork, which is congruent with Facility standards and guidelines to promote positive relationsQualificationsSkills and Abilities:?

  • Is responsible for direct supervision of non-medical personnel, including orientation and evaluation
  • Is responsible for human resource procedures for all Surgery Center staff.
  • Ensures that administrative and accounting procedures are carried out timely and accurately.
  • Responsible for office supplies and equipment.?
  • Responsible for purchase orders, petty cash and accounts receivable.
  • Completes employee medical records and personnel records.
  • Works accounts receivable as needed and follows up on all accounts, individually as well as accounts with insurance companies.?
  • Determines accounts to be placed for collections.
  • Acts as liaison with insurance companies
  • Responsible for the timely and accurate completion of all financial statements for submission.?
  • Responsible for the timely and accurate completion of payroll and forward to corporate for processing.
  • Coordinate the Business Office so that the operation is most efficient for all concerned.
  • Works closely with Clinical Director so that the flow of the overall operation is most efficient, reporting all activities to the Administrator.
  • Works closely with the Administrator to promote the utilization of the Surgery Center.?
  • Responsible for the accurate interpretation and implementation of the terms of contracts with all third party payers.?
  • Answers telephone as needed.?
  • Demonstrates competency in performing job task and in operating equipment on an annual basis
  • Demonstrates appropriate awareness of age specific development needs the population served as it is related to the performance of departmental duties.
  • Utilizes time effectively
  • Maintains accounts payable
  • Performs other miscellaneous secretarial duties as needed.
  • Performs all other duties assigned by supervisor.Clinical Quality:
    • Communicates patient information to assure confidentiality and continuity of care
    • Documents all patient information according to established standards of care, policies and procedures
    • Discusses patient information with other health team members in an appropriate environment
    • Interacts with all patients, families, visitors and fellow employees in a mature, responsible manner to ensure a positive and professional facility environment
    • Displays a caring and responsive attitude and conducts all activities respecting patient, family and employee rights and expectations
    • Maintains confidentiality of all facility and patient information as required by facility policy
    • Considers age specific needs in communication.Teamwork/Accountability/Integrity:
      • Utilizes time effectively.
      • Follows established facility policies and procedures with regard to attendance.
      • Maintains attendance according to guidelines and policy established by facility.
      • Adheres to tardiness policy.
      • Provides notification for unscheduled absences or tardiness in accordance with established departmental procedures as noted by supervisor.
      • Requests scheduled time off according to procedure as noted by supervisor.
      • Completes all documentation to ensure the availability of accurate and up to date information in accordance with established standards.?
      • Adheres to established facility safety requirements and procedures to ensure a safe working environment.
      • Demonstrates to competent usage of proper body mechanics in all activities.
      • Identifies potentially unsafe situations and notifies supervisor.
      • Completes all Teammate/patient event and Variance documentation in a thorough and timely manner, as required by policy.
      • Demonstrates complete understanding of established emergency procedures for facility.
      • Practices infection control, standard precautions and universal precautions as instructed or trained.
      • Maintains work area and equipment in a neat, organized manner.
      • Completes appropriate financial management responsibilities.
      • Provides input re: equipment needs/supply needs.
      • Completes patient charges in accordance with facility procedure and per facility policy.
      • Demonstrates sound cost containment techniques.
      • Assists with housekeeping tasks as necessary to provide a safe environment for patient?s, teammates, physicians, guests.?
      • Upholds and practices the principles and policies of the SCA Compliance program.?
      • Performs all other duties as assigned by management.Continuous Improvement:?
        • Attends staff meetings and demonstrates review of minutes for any meetings missed.
        • Participates in scheduled performance appraisals and demonstrates dedication to ongoing performance improvement.Service Excellence:
          • Fosters a positive and professional facility environment by interacting with all persons in a considerate, helpful and courteous manner and by participating as a team member?
          • Diffuses/resolves conflict by appropriately communicating with those involved
          • Accepts constructive criticism and gives suggestions in a professional manner
          • Considers age specific needs in communication
          • Maintains dress and appearance according to standards as observed by management
          • Demonstrates the safe operation of equipment and machinery and follows procedures for reporting and correcting an unsafe situation
          • Strives to be professional, courteous, helpful and cooperativeProficiency or Productivity StandardsENVIRONMENTAL CONDITIONS: Indoors in climate controlled environment. Patient care environment with potential exposure to unpleasant odors, to blood and body fluids which may carry infection, to infectious disease, and to chemical and electrical hazards.?PHYSICAL REQUIREMENTS: Ability to answer telephone; Ability to sit for long periods of time; Ability to lift 15 lbs; Hand/finger agility necessary to typing and computer use; Good hearing, clear/articulate speech, and visual acuity.?MACHINES/EQUIPMENT USED: All office machines including PC?s, Copier, Fax, Phones, 10 Key, and Postage Meter.??Please send resumes to?brian.mcclain@scasurgery.com2019-5871?

Keywords: Surgical Care Affiliates, Lexington , Business Office Manager, Executive , Lexington, Kentucky

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