Pharmacy Patient Support Rep/UKHC
Company: University of Kentucky
Posted on: June 24, 2022
Posting Details Job Title Pharmacy Patient Support Rep/UKHC
Requisition Number RE33129
Working Title Pharmacy Patient Support Representative
Department Name H5000: CHANDLER - RETAIL PHARMACY
Work Location Lexington, KY
Grade Level 07
Salary Range $17.50-27.31/hour
Type of Position Staff
Position Time Status Full-Time
Required Education HS
Click here for more information about equivalencies:
Required Related Experience 2 yrs
Required License/Registration/Certification None
Physical Requirements This position requires use of a computer
workstation, completion of tasks with repetitive motions.
Shift Primarily day shift; Monday through Friday
Job Summary Answer patient phone calls regarding refill requests
and other needs in Pharmacy Patient Support Services. Accurately
document and route calls appropriately in the electronic health
record ( EHR ). Provide excellent customer service and utilize
problem solving skills to address patient requests and concerns
within scope.The University of Kentucky considers the health,
safety and well-being of our entire community to be a top priority.
In alignment with this priority, all new hires must provide proof
of COVID -19 vaccination or obtain an approved medical or religious
exemption as a condition of employment. For areas that fall under
the federal CMS mandate, start of employment cannot occur until two
weeks after receiving the full COVID -19 vaccination series or upon
obtaining an approved exemption. Only vaccines approved by the
World Health Organization can be accepted.
Skills / Knowledge / Abilities Strong customer service skills,
excellent organizational and time management skills, team player,
able to multitask, attention to detail, computer skills, problem
solving, strong verbal and written communication skills.
Does this position have supervisory responsibilities? No
Preferred Education/Experience Customer Service skills; Call center
experience preferred; Certified Nursing Assistant, Certified
Medical Assistant, nationally certified Pharmacy Technician.
Deadline to Apply 06/22/2022
University Community of Inclusion The University of Kentucky is
committed to a diverse and inclusive workforce by ensuring all our
students, faculty, and staff work in an environment of openness and
acceptance. We strive to foster a community where people of all
backgrounds, identities, and perspectives can feel secure and
welcome. We also value the well-being of each of our employees and
are dedicated to creating a healthy place to work, learn and live.
In the interest of maintaining a safe and healthy environment for
our students, employees, patients and visitors the University of
Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans,
individuals with disabilities, women, and all minorities to
consider our employment opportunities.
Any candidate offered a position may be required to pass
pre-employment screenings as mandated by University of Kentucky
Human Resources. These screenings may include a national background
check and/or drug screen.
Keywords: University of Kentucky, Lexington , Pharmacy Patient Support Rep/UKHC, Healthcare , Lexington, Kentucky
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