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Retail Sales Consultant

Company: Windstream
Location: Lexington
Posted on: September 17, 2020

Job Description:

Windstream is considered an essential business and we areHIRING our company responds to COVID-19, the safety and well-being of our employees, customers, partners and communities is our top priority. General_Summary Windstream s Retail Sales Consultant provides excellent customer service to Windstream residential and small business customers by demonstrating exemplary customer service skills, product and service expertise. By enthusiastically and professionally greeting and assisting customers, by phone or in person, the Consultant will offer our products and services to both new and existing customers. Job_Responsibilities * Greet and assist customers, whether by phone or in person, in an enthusiastic and professional manner * Provide outstanding customer service * Maintain an inventory of equipment and supplies by promptly placing inventory orders * Merchandise retail store in an attractive and enticing manner which professionally represents the Kinetic brand * Meticulously up-keep the store s appearance * Perform all Cash Policy related duties * Follow all Windstream operational policies and procedures * Offer products and services to new and existing customers by making outbound sales calls * Develop and execute marketing plan to achieve store sales goals. * Some overnight travel may be required * Assist events and other Windstream sales teams as assigned on nights and occasional weekends * Some overnight travel may be required. * Ability to be responsive and transparent, must be able to work others to achieve shared goals * Complete training and comply with coaching as needed to ensure achievement of quota and compliance with sales processes * Perform other duties as assigned Position_Requirements * Intermediate computer skills. * Ability to meet and exceed sales targets in a commission-based environment. * Ability to project a positive, professional attitude along with a confident and outgoing personality. * Ability to demonstrate proficient verbal and written communication skills. * Ability to quickly and successfully build rapport with a wide range of customers. * Ability to solve problems quickly and decisively. * Ability to use diplomacy when working with challenging or demanding customers. * Sales, Customer Service, Retail, or Hospitality experience. * 6 months to 1-year sales, telecommunications, or customer service experience. * Minimum High School Degree or GED equivalent. * Driver s License required. Minimum_Requirements High school diploma or equivalent and 6 months to 1 year sales, telecommunications, or customer service experience. College hours or a college degree may be substituted for some experience as deemed appropriate Primary Location US-Kentucky-Lexington Work Locations Lexington KY 2121 Richmond Rd Job Category Bargaining EEO Statement Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national Show moreShow less

Keywords: Windstream, Lexington , Retail Sales Consultant, Hospitality & Tourism , Lexington, Kentucky

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