Spa Concierge - Griffin Gate Marriott Resort & Spa (18002K50)
Company: Marriott International
Location: Lexington
Posted on: January 10, 2021
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Job Description:
Heres To Your Journey with Marriott Hotels Resorts Suites
Marriott International portfolio of brands includes both JW
Marriott and Marriott Hotels. Marriott Hotels, Marriott
Internationals flagship brand with more than 500 global locations,
is advancing the art of hosting so that our guests can travel
brilliantly. As a host with Marriott Hotels, you will help keep
this promise by delivering premium choices, sophisticated style,
and well-crafted details. With your skills and imagination,
together we will innovate and reinvent the future of travel. JW
Marriott is part of Marriott International's luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our
associates come first. Because if youre happy, our guests will be
happy. Its as simple as that. Our hotels offer a work experience
unlike any other, where youll be part of a community and enjoy a
true camaraderie with a diverse group of co-workers. JW creates
opportunities for training, development, recognition and most
importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the
way we take care of our associates. Thats The JW Treatment. The
Griffin Gate Marriott Resort & Spa, located at 1800 Newtown Pike,
Lexington, KY, 40511 is currently hiring a Spa Concierge.
Responsibilities include: Schedule services for individuals and
large groups using spa/salon reservations software system. Call
guests to confirm scheduled services. Answer questions about
available services. Update the reservations/cancellations list
throughout the day, inform providers of last minute changes, and
resolve scheduling issues as needed by working with
supervisor/manager. Check in guests for appointments, confirm first
and last name, and provide general spa orientation to guests upon
arrival. Promote and sell spa/salon services. Obtain assigned bank
and ensure accuracy of contracted monies, obtain change required
for expected business level, and keep bank secure at all times.
Process guest payments for spa/salon services and obtain payment
authorization as needed. Accept and log cash tips for employees.
Balance, scan, and drop receipts with Accounting. Notify
Engineering of maintenance and repair needs. Report accidents,
injuries, and unsafe work conditions to manager. Follow all company
policies and procedures; ensure uniform and personal appearance are
clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address
guests' service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with
others. Comply with quality assurance expectations and standards.
Stand, sit, or walk for an extended period of time. Move, lift,
carry, push, pull, and place objects weighing less than or equal to
10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors. To apply now, go to:
https://jobs.marriott.com/marriott/jobs/18002K50?%3Flang=en-us
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
www.facebook.com/marriottjobsandcareers
www.twitter.com/marriottcareers
www.linkedin.com/company/marriott-international
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
local laws.
Keywords: Marriott International, Lexington , Spa Concierge - Griffin Gate Marriott Resort & Spa (18002K50), Hospitality & Tourism , Lexington, Kentucky
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