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Shift Manager - Restaurant

Company: Raising Cane's
Location: Richmond
Posted on: April 8, 2021

Job Description:

GENERAL SUMMARY--The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS :

  • Operations Management- Deliver "What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts;--ensure all food orders are prepared to Raising Cane's standards
  • People Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift;--assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift
  • Business Management- Support --management on all areas that impact the business to include: labor cost, --waste monitoring, sales--and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations
  • Project Support- Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner ADDITIONAL REQUIREMENTS:--The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.--Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Minimum of High School Diploma or equivalent required, some College preferred
  • Must be 18 years of age or older
  • Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)
  • On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objectsQUALIFICATIONS:
  • Ability to lead, motivate, and empower the Cane's Crewmembers
  • Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun.
  • Ability to manage basic tasks and the restaurant's Crewmembers
  • Takes initiative
  • Has excellent verbal and written skills
  • Ability to recognize problems and problem solve
  • Ability to set goals and convert plans into action --Connect With Us!Not ready to apply?----for general consideration.

Keywords: Raising Cane's, Lexington , Shift Manager - Restaurant, Hospitality & Tourism , Richmond, Kentucky

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