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Customer Service Representative

Company: Pike & Preston, LLC
Location: Lexington
Posted on: April 9, 2021

Job Description:

We are looking for a candidate with great customer service experience, who is a self-motivated team player, to join our family-owned company. Candidate should have excellent verbal and written skills as well as Word, Excel and Power Point knowledge. Training will be provided in employee benefits insurance, quoting, creating presentations, on-going customer service, answering benefit questions, COBRA, HIPAA, ERISA and related laws. Employee benefits knowledge is a bonus, but not a requirement. The right candidate will be customer focused, positive, hard-working and someone looking for a long-term position.Job Requirements:

  • Processing enrollment changes with carriers
  • Responding to client and carrier phone calls and emails
  • Maintain relationships with client contacts
  • Updating client files and data base
  • Quoting renewals and new business and creating presentations
  • Administrative support to Account Coordinator

Keywords: Pike & Preston, LLC, Lexington , Customer Service Representative, Hospitality & Tourism , Lexington, Kentucky

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