Customer Service Rep

Company: Carter Legacy Enterprises
Location: Lexington
Posted on: September 24, 2022

Job Description:

Entry Level Customer Service & Sales Associate NOT A CALL CENTER Looking to join a company that values a "Work Hard, Play Hard" philosophy? We thought so. Entry Level Customer Service & Sales Associate Responsibilities: Serves customers by selling products; meeting customer needs; team development Entry Level Job Duties:

• Services accounts, obtains orders and establishes new accounts by planning and organizing a daily work schedules to call on potential customers.
• Uses systematic content of sales presentations to each customer.
• Focuses sales efforts by studying existing and potential volume of experienced consultants.
• Submits orders by referring to price lists and product literature.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed. Minimum qualifications:
  • BA/BS degree or equivalent practical experience.
  • 0-6 years of relevant experience in a leadership role Benefits:
    • Variety of bonuses and incentives: sporting events, concert tickets, days off, etc.
    • One-on-one development from company executives
    • Investment in your growth and progression Job Requirements:
      • Handle incoming customer service calls
      • Dispatch incoming customer phone calls
      • Accept customer calls and return customer
      • Maintain customer service related information for customer accounts
      • Ensure quality customer service and customer satisfaction
      • Maintain customer service voicemail and return customer calls
      • Provide customers with superior customer service
      • Provide customer service for internal customers
      • Capturing customer information and answering customer inquiries
      • Resolve inbound customer calls regarding account
      • Take customer orders and provide high-quality customer service
      • Make out going customer service calls
      • Work with customer service manager to ensure proper customer service
      • Resolve any customer service issues
      • Answering inbound calls and providing excellent customer service
      • Provide customer support and handling customer inquiries
      • Combining excellent customer service skills
      • Assure quality customer service to all customers
      • Provide exceptional customer service to all customers
      • Provide superior customer service with all customer interactions

Keywords: Carter Legacy Enterprises, Lexington , Customer Service Rep, Hospitality & Tourism , Lexington, Kentucky