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Customer Service Rep

Company: Carter Legacy Enterprises
Location: Lexington
Posted on: September 24, 2022

Job Description:

Entry Level Customer Service & Sales Associate NOT A CALL CENTER Looking to join a company that values a "Work Hard, Play Hard" philosophy? We thought so. Entry Level Customer Service & Sales Associate Responsibilities: Serves customers by selling products; meeting customer needs; team development Entry Level Job Duties:

  • Services accounts, obtains orders and establishes new accounts by planning and organizing a daily work schedules to call on potential customers.
  • Uses systematic content of sales presentations to each customer.
  • Focuses sales efforts by studying existing and potential volume of experienced consultants.
  • Submits orders by referring to price lists and product literature.
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed. Minimum qualifications:
    • BA/BS degree or equivalent practical experience.
    • 0-6 years of relevant experience in a leadership role Benefits:
      • Variety of bonuses and incentives: sporting events, concert tickets, days off, etc.
      • One-on-one development from company executives
      • Investment in your growth and progression Job Requirements:
        • Handle incoming customer service calls
        • Dispatch incoming customer phone calls
        • Accept customer calls and return customer
        • Maintain customer service related information for customer accounts
        • Ensure quality customer service and customer satisfaction
        • Maintain customer service voicemail and return customer calls
        • Provide customers with superior customer service
        • Provide customer service for internal customers
        • Capturing customer information and answering customer inquiries
        • Resolve inbound customer calls regarding account
        • Take customer orders and provide high-quality customer service
        • Make out going customer service calls
        • Work with customer service manager to ensure proper customer service
        • Resolve any customer service issues
        • Answering inbound calls and providing excellent customer service
        • Provide customer support and handling customer inquiries
        • Combining excellent customer service skills
        • Assure quality customer service to all customers
        • Provide exceptional customer service to all customers
        • Provide superior customer service with all customer interactions

Keywords: Carter Legacy Enterprises, Lexington , Customer Service Rep, Hospitality & Tourism , Lexington, Kentucky

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