Retail Sales - Kitchen & Bath Showroom

Company: Plumbers Supply Co.
Location: Lexington
Posted on: May 25, 2023

Job Description:

Plumbers Supply Co, the region's ultimate supply and service source in plumbing, heating & piping industry, is currently hiring an Inside Sales Associate to join our Lexington Showroom Team. Showroom is open Monday - Friday 8-5 The Inside Sales Consultant is expected to provide excellent customer service to showroom customers by providing product information, consultation and assistance in selecting the appropriate kitchen & bath products to meet the showroom customer's needs. Essential Duties & Responsibilities: * Greet & Assist Showroom Customers by identifying product needs, style requirements & desires. * Deliver exceptional customer service to all showroom customers (designers, homeowners & plumbers) in the process of kitchen & bath product selection. * Respond to customer inquiries either in person or via phone call on pricing, inventory, and availability in a timely manner. * Prepare quotes as needed for products & projects. * Accurately process customer transactions such as orders, quotes, or returns in Prophet 21. * Track & follow up on quotes, sales orders, and scheduled shipment dates to ensure customer's expectations are met or exceeded. * Continually enhance sales skills and product knowledge to promote a professional image in the field. * Work with the team to display products and merchandise in a pleasing and attractive manner. Requirements: * High School Diploma or GED equivalent * Knowledge of Kitchen & Bath Showroom Products is highly desirable. * 1-2 years of experience in a retail and/or customer service environment, passion for home design is highly desirable. * Self-motivated, organized, and able to problem solve when unexpected situations arise with customers, vendors, or co-workers. * Ability to prioritize and multi-task with sharp attention to detail. * Excellent Customer Service Skills demonstrated as listening, communicating clearly, patience, diplomacy, asking questions, finding answers, and making appropriate recommendations. * Strong Math Skills for calculating measurements for home plans and for calculating product pricing. * Knowledge of Microsoft Office Applications Plumbers Supply Co offers an attractive salary & benefits package including health insurance, dental and vision insurance, 10 paid holidays, paid time off, life insurance, short- and long-term disability, robust wellness program providing incentives throughout the year, 401K with company match, and a partnership with ARGI financial to provide support for employee's financial needs. To Join Our Team, click the Apply Button! Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.

Keywords: Plumbers Supply Co., Lexington , Retail Sales - Kitchen & Bath Showroom, Hospitality & Tourism , Lexington, Kentucky