Operations Manager
Company: Kenwood
Location: Cincinnati
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Job Title: Operations Manager
Department/Location: Envision Theater Supervisor: Assistant General
Manager/General Manager Compensation: Salary Company: Company of
theaters, restaurant, and coffee shop. Envision Cinemas is a
multi-screen dine in movie theater with mini bowling, restaurant,
and private event space. Envision brings back the glory of cinema’s
past with a modern twist. From our full bar & grille to the
push-button service in our modern recliners. Job Description: The
Operations Manager is responsible for supporting daily Envision
Theater operations with knowledgeable, friendly, and helpful
attitude to all guests and team members. Assist in all areas of
Front of House Operations to help ensure a high-quality experience.
J ob Qualifications/Requirements: • Previous Management experience
for a minimum of 1 year • Previous experience in theater or
restaurant • Available to work evening hours, weekends, and
holidays. Management work week consist of a minimum of 50-55 hours
per week and more deemed necessary at various times. • Ability to
work with minimal supervision • Must be at least 21 years of age. •
Serve Safe Manager Certification, or the ability to obtain one
within 30 days of employment. • Be able to reach, bend, stoop and
frequently lift up to 40 pounds. • Be able to work in a standing
position for long periods of time (up to 10 hours). • Ability to
work in a faced paced, high stress environment, while still
delivering on our promises to our guests, ensuring a team focused
environment. Job Responsibilities: • Hire, train, retain and
develop team under supervision of Assistant General Manager and/or
General Manager. • Enforces cash handing procedures as directed by
Envision Cinemas Policy. • Assures execution of staff training
programs • Oversee all hourly staff by providing leadership to all
management staff under direction of Assistant General Manager
and/or General Manager. • Assures staffing level of the hourly
staff coverage is appropriate to meet the needs to the business and
maximize the customer experience. • Select and develop Assistant
Manager and Trainers for more responsibility or internal
promotability into management program. • Promotes positive employee
relations including effective delegation of managerial duties,
fostering high staff morale, upholding operation standards, and
execution of the performance management process. • Optimize
financial results (drive sales and control costs) • Write schedules
for all hourly staff and ensures withing budgetary guidelines. •
Responsible for all aspects of the operation including theater,
food, beverage, equipment, and property to facilitate the
fulfillment of financial goals and company initiatives. •
Consistently meet the standard for the guest experience • Deliver
an unparalleled guest experience through the best combination of
food, drinks and movies in an ideal environment. • Maintain a safe
and secure environment for all guests and staff • Continuously
improve operation execution through attention to detail and
adherence to our operating standards and philosophies. • Ensures
that all events are executed properly, to the client’s satisfaction
• Holds self-accountable for high personal standards of conduct and
professionalism • Appreciation of diversity (thought, ethnic,
gender, etc.) • Monitoring Risk Management as it pertains to the
theatre, i.e., employee and patron safety, loss prevention,
emergency situations, and the proper handling, reporting and
investigating of accidents. • Ensure responsible alcohol service is
delivered by all hourly staff • Keep current on all Standard
Operating Procedures and be able to effectively communicated them
to team members • Innate ability to inspire team • Complete
financial and personnel/payroll related administrative duties
accurately, on time and in accordance with company policies. •
Perform daily, opening, mid and closing operations duties. •
Maintain all operating systems and their forms for cinema. •
Oversee the organization, zoning, cleanliness and sanitation of
dine-in cinema. • Oversight of specific area of focus designated by
the General Manager each quarter. Areas of focus can include – Back
of House Operations, Training, Special Events, Bar, Service,
Training and Complain. • Keep facility clean and in good repair
and/or contact the appropriate vendor from approved vendor list to
et the job done. • Assist with other duties including but not
limited to load/unload trucks, usher, check/take tickets, clean up
after service, enforce policies and procedures. • Demonstrate
cooperative behavior with colleagues and supervisors.
Benefits/Perks: • Competitive Salary • Vacation • Health Insurance
• Quarterly Lunch Allowance at Envision Theaters • Growth
Opportunities • Free Movie Tickets
Keywords: Kenwood, Lexington , Operations Manager, Hospitality & Tourism , Cincinnati, Kentucky
