Technical Writer Manager

Company: Disability Solutions
Location: Cincinnati
Posted on: May 3, 2024

Job Description:

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 1 - 5%Job DescriptionAbout the team:At Payrix, we built the industry's most flexible payments integration platform to seamlessly grow tomorrow's innovative SaaS platforms and marketplaces. Our platform enables B2B software companies (ISVs), apps and marketplaces to quickly enroll customers, enable secure payment processing, facilitate merchant funding, and as a whole, help them monetize the payments volume that flows through their solution. Software companies that offer invoicing solutions, ERPs, shopping carts, marketplace commerce and point-of-sale devices can now take hold of payment acceptance with our automation and platform technology.----As a Technical Writing Manager at Payrix/ Worldpay, you will be responsible for building and leading the technical writing team. This team will have responsibility for ensuring that the customer facing documentation for our Payrix Payfac as a Service product is clear, correct, comprehensive, and easy to use.--What you will be doing:

• Leading a team of 4-5 technical writers
• Partnering with Engineering, Product and Operations leadership to create the framework and processes for the technical writing team.
• Reviewing the work product of the team to drive improvements and ensure high quality standards are met.
• Build a process that scales in a growing company.--What you will need:
  • Ability to create the framework or process for the technical writing team.
  • Technical writing experience
  • Leadership Experience
  • Ability to collaborate with many cross functional stakeholders.--Added Bonus if you have:
    • Experience building a team from scratch.
    • Experience building processes from scratch.
    • Experience scaling teamsFIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $103,010.00 - $173,060.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.EEOC StatementFIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available hereFor positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass

Keywords: Disability Solutions, Lexington , Technical Writer Manager, IT / Software / Systems , Cincinnati, Kentucky