Company: Dungarvin, Inc.
Posted on: June 12, 2021
A LITTLE ABOUT US:
Dungarvin is a national organization of privately owned
companies that are dedicated to providing high quality,
community-based supports to people with intellectual and
developmental disabilities, people who are faced with mental
health, behavioral or significant medical challenges, and to
children and their families.
Our founders (Husband and wife duo) Tim and Diane Madden opened
the first Dungarvin program, an ICF/MR serving 15 people, in St.
Paul, Minnesota, in March 1976. Tim and Diane were the live-in
"houseparent's" for that first program. Through the success of that
program Dungarvin has grown to employ approximately 4,000 people
who currently provide supports to over 4,000 individuals across 14
The Program Manager directs, manages and administers the
coordination and service delivery components of programs that
service individuals/consumers. The Program Manager serves as an
agency Qualified Intellectual Disability Professional (QIDP)
monitoring and or participating in the implementation and delivery
of the Individual Service Plan (ISP).
As an agency QIDP the Program Manager supervises the delivery of
service and ensures strategies reflect the goals and objectives of
the ISP. The Program Manager/QIDP is responsible for supervising
the formulation of the participant's plan for delivery of all
waiver services provided, conducting functional assessment to
support formulation of the participant's plan and supervising high
intensity services that address health and safety risks for the
participants. The Program Manager/QIDP will deliver their services
utilizing a person-centered focus.
Duties and Responsibilities
- Complete regular quality assurance reviews of individual
charts, documentation and MAR's to ensure that service delivery is
appropriate to meet the person served' s needs and personal
- Routinely observe service delivery on-site and monitor for
demonstration of knowledge i.e. ISP requirements,
individual/consumer health needs, behavior management techniques,
and emergency procedures.
- Serve as a liaison between the community and agencies in the
service delivery system, family/guardians and the agency.
- Ensure all homes under supervision are environmentally
maintained, in strict compliance with all state/federal guidelines
and licensure requirements and company policy at all times.
- Coordinate investigations of serious incidents and alleged
abuse allegations, including appropriate reports to required
- Serve as on-call support to supervised homes as required.
- Monitor and assure compliance with monthly, quarterly, and
yearly financial goals to ensure services are provided as indicated
in each person's Individual Program Plan (IPP).
- Coordinate Incident/Accident Review process monitor for
patterns and provide feedback for action necessary to prevent
incidents in future.
- Serve on or chair Human Rights Committee, Behavior Review
Committee, Admissions Committee and other location specific
- Serve as member of agency management team.
- Hire, train, evaluate, and monitor QIDP's and any other
- Complete timely Performance Reviews to ensure employees are
productive, accountable, and successful in their positions.
- Ensure all employees operate and/or manage within fair labor
practices, company policy/procedures, and all applicable industry
- Conduct regular meetings with employees to share information
and develop action plans
- Conduct and/or monitor training for all staff in least
restrictive techniques, behavior management, active treatment,
client rights, prevention of abuse/neglect, documentation/data
collection, emergency procedures, and other areas as needed.
- Other duties as assigned.
- Required Bachelor's degree in Human Services field, including
education and social work, or related field
- Minimum of two years working directly with persons with
- Experience in residential services is preferred
- Two years supervisory experience preferred
- Must meet qualification to be classified as a Qualified
Intellectual Disabilities Professional (QIDP)
- Demonstrate excellent verbal and written communication
- Willing to work flexible hours
SKILLS THAT WILL HELP YOU EXCEL:
- Possess thorough, organized and detail-oriented approach to
work for error-free medication reviews.
- Possess effective interpersonal, verbal communication, and
- Ability to deal with a variety of people, personalities,
situations and backgrounds over the telephone and in person.
- Maintain a professional image and positive work attitude in
order to appropriately represent SCL Participants, visitors,
candidates and employees.
- Ability to work as an effective and proactive team-player with
employees, co-workers and management.
- Time management and self-management skills necessary.
Full time expected to work 40+ hours weekly. The Program
Manager's schedule must be flexible to accommodate various program,
individual, and staff needs. Office hours are typically 8:00am -
5:00Program Manager, Monday-Friday. Events such as staff and
individual meetings, advisory board meetings, etc., do not always
fall within the usual hours, but Program Managers are expected to
attend. Individual events, such as staff and individual gatherings
may fall outside of the usual working hours. Additionally,
effective supervision of staff requires the Program Manager be
present at various hours in the home to monitor performance,
including late night, early morning, and weekend hours.
The Program Manager is on call at all times to receive emergency
calls unless prior arrangements have been made for someone of
comparable authority to assume this responsibility. On call
responsibility may rotate be shared with other program directors in
All your information will be kept confidential according to EEO
Equal Opportunity Employer
Keywords: Dungarvin, Inc., Lexington , Program Manager, Other , Lexington, Kentucky
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