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Admission Assistant for Men's Recovery Center

Company: Isaiah House Inc
Location: Willisburg
Posted on: January 16, 2022

Job Description:

Admission AssistantThis position will be at a men's recovery facility in Willisburg, KY and the following shifts are available:

  • 3rd shift, weekdays, 11:30pm-8am
  • Weekends, 7am-7:30pm, baylor hours, Friday, Saturday, SundayRoles and Responsibilities:
    • Maintain a working knowledge of and adhere to all IH policies and procedures including HIPAA compliance
    • Stay current on bed space and open availability each morning and throughout the day
    • Answer incoming calls from potential clients and client family members to answer questions and provide reassurance
    • Monitor and update the admissions feed to field questions related to Client Care Navigator referrals
    • Complete detailed applications with clients over the phone
    • Generate first contact email with all required information regarding a potential client
    • Ensure client has active insurance or proper payment arrangement prior to scheduling
    • Schedule clients for intake dates, times, and communicate that with the Admissions Coordinator
    • Complete intake and admissions process within Celerity
    • Communicate with attorneys, judges, and local corrections facilities to gain needed authorizations for clients to be released to Isaiah House for treatment
    • Be available and attend weekly meetings with Admissions team and Coordinators
      Qualifications:
      • Minimum of high school diploma, or GED.
      • Prefer experience in working with various funding streams and ability to collaborate with our billing department
      • Experience in crisis intervention and conflict resolution skills.
      • Ability to work in a fast paced, dynamic environment.

Keywords: Isaiah House Inc, Lexington , Admission Assistant for Men's Recovery Center, Other , Willisburg, Kentucky

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