Service Solutions Specialist - Covington, KY
Company: Fidelity Investments
Location: Lexington
Posted on: May 15, 2022
|
|
Job Description:
Job Description:Service Solutions SpecialistAs a Service
Solutions Specialist, you will be an integral part of a team that
provides expertise for complex service items. You will own the
outcome for the client and provide a personalized, frictionless
experience to effectively resolve the client's need. In this role,
you will help clients feel confident, make clear decisions, and
achieve their financial dreams.
The Purpose of Your Role The Service Solutions team resolves issues
at point of service, and proactively reaches out to clients to
resolve identified issues or items that are not in good order. You
will support Fidelity associates and clients with their complex
service needs through a case management model.
The Value You Deliver
The Expertise You Have
The Skills You Bring
Our Investments in YouFidelity's greatest advantage is our people,
and we believe it is important to approach life holistically. We
offer a competitive total rewards package, including a stable base
salary, to recognize associate achievements. And our benefit
programs are designed to help you and your family strike the right
balance.COVID work policy
Safety is our top priority. Once we can be together in person with
fewer safety measures, this role will move to our dynamic working
approach. You'll be spending some of your time onsite. Regular
participation at our on-location sites is an important part of our
culture. Please be mindful of commute distance when considering
applying.Learn More: Dynamic WorkingCertifications:Series 07 -
FINRA, Series 63 - FINRA
Company Overview
Fidelity Investments is a privately held company with a mission to
strengthen the financial well-being of our clients. We help people
invest and plan for their future. We assist companies and
non-profit organizations in delivering benefits to their employees.
And we provide institutions and independent advisors with
investment and technology solutions to help invest their own
clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a
meaningful career that positively impacts peoples' lives, including
yours. You can take advantage of flexible benefits that support you
through every stage of your career, empowering you to thrive at
work and at home. Honored with a Glassdoor Employees' Choice Award,
we have been recognized by our employees as a Best Place to Work in
2022. And you don't need a finance background to succeed at
Fidelity-we offer a range of opportunities for learning so you can
build the career you've always imagined.
As a result of COVID-19, many of our associates are continuing to
work remotely. When Fidelity employees eventually return to the
office, our goal is for most people to work flexibly in a way that
balances both personal and business needs with time onsite and
offsite through what we're calling "Dynamic Working."
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe
that the most effective way to attract, develop and retain a
diverse workforce is to build an enduring culture of inclusion and
belonging.
Fidelity will reasonably accommodate applicants with disabilities
who need adjustments to participate in the application or interview
process. To initiate a request for an accommodation, contact the HR
Leave of Absence/Accommodation Team by sending an email to
accommodations @fmr.com, or by calling 800-835-5099, prompt 2,
option 3.
We welcome those with experience in jobs such as Business Analyst,
Buyer, and Purchasing Manager and others in the Business to
apply.
Keywords: Fidelity Investments, Lexington , Service Solutions Specialist - Covington, KY, Other , Lexington, Kentucky
Click
here to apply!
|