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Patient Relations Assistant/OnCall-Good Samaritan Emergency Department

Company: University of Kentucky
Location: Lexington
Posted on: June 24, 2022

Job Description:

Posting Details
Posting Details Job Title Patient Relations Assistant/OnCall--Good Samaritan Emergency Department

Requisition Number DU09458

Department Name H6555:Admitting

Work Location Lexington, KY

Salary Range 16.20

Type of Position Staff

Position Time Status On Call

Required Education High School/ GED

Required Related Experience 3 1/2 years of related education/experience.

Required License/Registration/Certification N/A

Physical Requirements Requires standing and walking. May require lifting/pushing/carrying objects up to 25 pounds.

Shift On-Call Shifts available: Dayshift hours (7a-3p, 9a-3p, 9a-5p) including weekend rotations. 15-20 hours per week with opportunity for additional hours. Shifts may include holidays. This position may be eligible for additional shift differentials

Hires will be cross trained to both Good Samaritan and Chandler ED Registration areas.

Job Summary Position includes the following:
-Registration for Emergency Department patients
-Copay/payment collection at time of service
-Customer Service
-Front desk receptionist functions.

Skills / Knowledge / Abilities High level of keyboarding accuracy and attention to detail. Ability to maintain calm during stressful situations and provide excellent customer service. Ability to effectively prioritize work. Must have schedule flexibility.

Does this position have supervisory responsibilities? No

Preferred Education/Experience Prior patient registration experience preferred. Customer service background such as retail, call center, hospitality, etc., also very helpful.

Deadline to Apply 06/28/2022

University Community of Inclusion The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Keywords: University of Kentucky, Lexington , Patient Relations Assistant/OnCall-Good Samaritan Emergency Department, Other , Lexington, Kentucky

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