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Digital Community Coordinator

Company: DecoArt Inc
Location: Lexington
Posted on: June 25, 2022

Job Description:

Position: Digital Community CoordinatorAbout the role:DecoArt is at the center of the Universe for thousands of artists around the world.Come be a key part of the DecoArt Ecommerce Team - our #1 priority - and lead and develop an engaged community of passionate artists, makers, and influencers.
In this role, you will be engaging with people via all forms of communication and must be adept at building mutually beneficial relationships. Bring your likeable personality, your energy, drive, and attention to detail and help us fully engage our artistic community (and if you don't know how, you will probably learn to paint too)!
The Digital Community Coordinator will be managing the frontline relationships of the many artists and makers who interact with DecoArt daily. You will be charged with building and maintaining positive meaningful relationships with a wide variety of outside artists, from every day DecoArt brand fans to influencer artists. This role will use creativity to strategize all types of activities and experiences for engaging with our fans. Your job will be to make others feel valued and important.
The Digital Community Coordinator should be adept at communication nuances on multiple platforms includingsocial media, video, live video, verbal, and written communication. Your communication style must be quick, natural, and reflect the values of DecoArt in every interaction. You must also become a product knowledge expert and be credible in your discussions with artists.
Do you have what it takes?We pride ourselves in being flexible, but there are some things we feel very strongly about. We are careful to select people for our team that have demonstrated excellence through their skills, character, and background. It takes talent and drive to meet the challenges of our rapidly evolving environment - and that's all the fun! Are you looking for new ways to raise the bar and don't blink at challenges? Do you want a fulfilling career that takes advantage of your talents? If so, then it's time to join DecoArt. Now is the time to be a part of something big!
What you will be doing:


  • Responsible for being the primary day-to-day communication conduit with DecoArt influencers and makers and responding in a timely, effective, and efficient manner.
  • Maintain and expand all community engagement and correspondence on all DecoArt communication platforms. This would include answering inbox messages, chats comments, and responding to artists who share their work, and being a cheerleader for DecoArt with our influencers and makers.
  • Develop and execute new concepts to expand, improve, and enhance influencer marketing strategies and creative campaigns.
  • Engage our influencers, artists, and makers in a strong manner to create a sense of community and a base of Superfans who champion DecoArt.
  • Develop professional relationships with contacts in the Art, Craft and Maker community.
  • Activate and coordinate DecoArt's collaboration with community partners.
  • Ideate, execute, and attend events both digitally and IRL to support community development.
  • Work with social media team to develop, produce and curate content.
  • Use social media analytics and key performance indicators around influencer marketing in our industry to tailor and improve tactics for greater impact.
  • Manage influencer projects from start to finish, including resource allocation, feedback, approval, and ensuring projects fit within the marketing goals and budget.
  • Manage influencer database, and knowledge management systems.
  • Analyze and report KPI and ROI data of influencer program for trends. Convert into marketing strategies utilizing metrics, patterns and audience targeting to drive optimization.

    What you need:

    • An engaging personality and ability to communicate across all communication channels and stakeholder groups
    • Bachelor's Degree in Marketing, Communications, Business, Visual Arts, or equivalent experience
    • Experience in basic marketing concepts and social media engagement required
    • Competent in basic office applications, including Microsoft Office
    • Demonstrated problem solving skills and the ability to implement solutions quickly
    • Project planning and execution experience in a fast-paced environment
    • Impeccable written and verbal communication and presentation skills
    • Excellent attention to detail and the ability to follow through
    • Capable of multi-tasking and working on several projects at one time
    • Proven ability to build internal relationships and interact with all levels of the organization
    • Ability to work independently and prioritize tasks effectively
    • Self-motivated, driven individual with collaborative communication style
    • The determination to work harder than anyone you know

      What we offer:

      • Competitive base salary
      • Comprehensive benefit package including quality health insurance, vision, dental, disability and life insurance
      • Traditional 401k plan and company match
      • Paid time off including paid holidays
      • A chance to learn with and from interesting and enthusiastic colleagues
      • Collaborative workplace, which will challenge you and celebrate your work

        Where you'll be: 220 Lexington Green, Suite 400, Lexington, KY 40503
        What we'd like from you:

        • A resume that illustrates why you are the right person for the role

          Come and Be Inspired!For 35 years DecoArt has inspired creativity. In our consumers we inspire the creativity to craft, decorate, and make. In our employees we inspire the creativity to innovate, problem solve, and get things done. Come and Be Inspired!
          DecoArt is an Equal Opportunity/Affirmative Action Employer and committed to creating an inclusive employee experience for all. We welcome all qualified job seekers regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, or protected veteran status.
          If you have a disability and believe you need a reasonable accommodation to apply for this position, email HR@decoart.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.PI183178366

Keywords: DecoArt Inc, Lexington , Digital Community Coordinator, Other , Lexington, Kentucky

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