SCHEDULER
Company: All Ways Caring HomeCare
Location: Lexington
Posted on: May 28, 2023
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Job Description:
Our Company:All Ways Caring HomeCareOverview:The Scheduler is
responsible for coordinating quality care and customer service to
our valued clients. The Scheduler will coordinate the assignment of
appropriate staff to clients, schedule client services, identify
problem situations, and assist in problem solving to strive for
optimum outcomes.External Job Description:Ensures HomeCare services
are following agency philosophy, policies/procedures, and in
accordance with Federal, State, and local licensing laws and
regulationsEnsures proper documentation and record-keeping for
agency payorsMaintains data integrity in client scheduling software
systemUnderstands and ensures adherence to the agreed Plan of Care
for each client servedPartners and communicates with all members of
the client's circle of care which may include, but is not limited
to, family members, assigned Power-of-Attorney spokesperson,
community partners and related agenciesMonitors and reports on
changes in the client's Plan of Care, services, or condition as
requiredConducts periodic home visits and safety checksReviews and
determines client service schedules to ensure adequate staffing and
processing completed visits for paymentSupports recruitment,
screening, and selection of staff based on Agency and external
referralsSupports all initiatives related to Branch GrowthProvides
administrative support for key branch functions (payroll, employee
assistance, answering phones)Assumes on-call responsibility as
neededOther duties as assignedQualifications:High School
DiplomaPrior experience delivering services to the elderly,
disabled, or developmentally disabled preferred (per regulatory
requirements)Excellent Customer Service SkillsPrevious experience
with community service, client service or staffing
experienceKnowledge or previous experience working in an office
setting with computers, phones, facsimile, and other related
tasksAbout our Line of Business:All Ways Caring HomeCare delivers
quality, compassionate and highly individualized care and support
that helps people in need of assistance stay at home - all while
maximizing their dignity, privacy and independence. Whether
recovering from illness, injury or surgery, living with a chronic
disability or dealing with the natural process of aging, services
are tailored to meet the individual needs of people of all ages,
physical conditions and cognitive abilities. All Ways Caring
HomeCare services include personal care and homemaking programs,
professional nursing, geriatric care management,
Alzheimer's/dementia care, respite care and other programs. For
more information, please visit . Follow us on Facebook and
LinkedIn.Salary Range: USD $15.00 - $16.00 / Hour
Keywords: All Ways Caring HomeCare, Lexington , SCHEDULER, Other , Lexington, Kentucky
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