Student Success Advisor

Company: The Sullivan University System
Location: Lexington
Posted on: May 28, 2023

Job Description:

Look No Further, Your Career Starts Here!Sullivan University is an organization that is truly committed to making a difference. We host a wide variety of career opportunities, offer a family-oriented culture, and invest in our employees. Join us if you want:Internal MobilityThe Opportunity to Make a Difference in the Lives of our StudentsProfessional Training and DevelopmentIndividual CoachingA Diverse and Positive Work EnvironmentTo Support Local Charities through the Sullivan Cares ProgramWhat Can We Offer YOU?90% Tuition Discount through the Master's degree level for the employee and 40% dependent discount after 1 year of employment (dependent discount increases to 90% after 3 years)A Generous Benefits Package with Medical, Dental, Vision, Life, AD&D, Long-Term Care, Short Term Care, Auto, and Home Insurance.401K Competitive Salary11 Paid HolidaysPaid Vacation and Sick TimeEmployee Referral BonusEmployee Discounts at Local Restaurants and VenuesComprehensive Wellness ProgramWe are currently looking for a full-time Student Success Advisor. The Student Success Advisor provides resources that empower students to overcome challenges, improve skills, and gain a competitive edge. The nature of the position involves a high degree of collaboration between students, departments and locations within the organization. Typical hours for this position are Monday-Friday 8 am-5 pm or 8:30 am-5:30 pm with rotating nights and weekends. Responsibilities of the position include:Monitors student attendance, performance, and academic progress.Serves as the first point of contact for early alert referrals.Serves as liaison between faculty, staff, and students for retention efforts and initiatives.Conducts strategic interventions to students identified as not meeting milestones. Interventions include emails, phone calls, and other technological means to contact students. Contact will be action-focused on resource referral and plan-building to improve success.Develops and maintains close working relationship with faculty and other administrators for the purpose of collaborative efforts for student success.Reviews student records for retention issues; follows up on progress through personal contact and correspondence.Designs and implements appropriate interventions for students.Manages the development of proactive communication to the assigned population.Connects students with on-campus student services, tutoring programs, mentors, and other programs designed to help them reach graduation.Identifies external resources to which students can be referred to assist with overcoming obstacles to continuing their education.Assesses academic difficulties, developing appropriate remedies and evaluating effectiveness of the student welfare and retention concerns.Properly conducts exit interviews with withdrawing and non-progressing students to determine reasons for withdrawal and methods to aid in retention. Track milestones and progress for the assigned student population.Prepares reports as necessary.Assists with functions and events such as registration, orientation, and graduation (twice annually).Performs other duties assigned.Requirements of the position include:Minimum of a Bachelor's degree in related field.Two years related work experience.An equivalent combination of education and work experience may be considered.Detail-oriented.Ability to work a flexible schedule, including evenings and weekends, a necessary.Proficient knowledge of complex academic program requirements and academic policy informationComfortable with computer generated reports.Ability to read and interpret documents, ability to write routine reports and correspondence.Ability to maintain concentration and attention to detail while working for extended periods of time.Excellent writing, oral communication, multi-tasking, organizational and interpersonal skills necessary.Proficient computer skills with specific emphasis on MS Office programs and the Student Information System.Must be able to sit for extended periods of time.Must be able to hear and speak well enough to communicate with students, faculty, and staff via the telephone and email.This job description lists the major responsibilities of the job title listed. By no means is the job limited only to the responsibilities listed. Cooperation between employees is expected during periods of heavier than normal workloads and revisions to these duties on either a temporary or permanent basis is possible. The Sullivan University System is an Equal Opportunity Employer.PDN-9907103b-735a-4c74-889f-4544785c4702

Keywords: The Sullivan University System, Lexington , Student Success Advisor, Other , Lexington, Kentucky