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Customer Care Call Center Rep

Company: Malone Solutions
Location: Lexington
Posted on: November 9, 2018

Job Description:

Malone Workforce Solutions is now hiring Customer Care Call Center Representatives in Lexington KY. This is a great opportunity to team with a well known health care industry service. Starting pay is $12 per hour.

Job categoryCustomer Service BranchLexington KY Pay rate12.00 Posted date11/2/2018 Job ID360371 Job typeFull Time

Customer Care Call Center Rep Summary:
Support customers with their accounts in a call center environment
Full time

Customer Care Call Center Rep Responsibilities:
Your responsibilities will include, but are not limited to the following:

Navigate through multiple computer applications with speed and accuracy

Work with customers to resolve inquiries

Provide troubleshooting assistance to customers

Accept and implement coaching and feedback in order to achieve individual and team performance goals

Maintain a high level of world class customer service/ professionalism to a wide range of customers

Recommend products that best suit the customer

Read and interpret documents.

Customer Care Call Center Rep Requirements:
Six months of experience in providing customer service either via phone or in-person

Excellent telephone manner and listening skills

The ability to relate to customers in a professional and courteous manner

The ability to work under pressure

Must have High School diploma or general education degree (GED)

Must be willing to submit to drug and background screening

Good, accurate typing skills

Malone Workforce Solutions is an equal opportunity employer.

Keywords: Malone Solutions, Lexington , Customer Care Call Center Rep, Other , Lexington, Kentucky

Click here to apply!

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