LexingtonRecruiter
the smart solution for Lexington jobs

Retail Customer Service Associate

Company: FedEx Office
Location: Lexington
Posted on: January 14, 2019

Job Description:

Job Number: 1944017BR Employment Type: Regular Full-Time Job Category: Retail Shift: Daytime Region: 048 : Ohio Valley Address Line 1: 2551 Richmond Rd Address Line 2: Ste 1 City: Lexington State: Kentucky Zip Code: 40509 Career Preview To learn more about working at our FedEx Office Stores, follow the link below for an inside look at a career with us. FedEx Office Career Preview Position Summary At FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make all the difference. Apply today to bring your friendly face and positive attitude to support our customers in a retail location. You can make a positive impact in the lives of our customers each and every day! The Good Stuff + Variety! Connect with our valued and diverse customers to provide custom solutions. + Get creative! Collaborate with customers to build top notch and complex projects. + Never a dull moment! Fast-paced and exciting environment. + Professionalism! Refine your skills and add value to your talents. + Opportunities! At FedEx Office it is not just a stable job, but the opportunity to build a career. About FedEx Office At FedEx Office, we help transform ideas from digital to physical by enabling customers to print and ship what, when and where they want, with the peace of mind expected of FedEx. FedEx Office is an equal opportunity employer. FedEx Office will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance. General Duties and Responsibilities (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People + Follows instructions of supervisors and assists other team members in performing store functions + Assists in the training of store team members Service + Demonstrates consultative behaviors in a retail environment to understand each customer?s individualized need + Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services + Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs + Ensures all customer problems are resolved quickly and to the satisfaction of the customer + Takes complex customer orders using order systems and provides accurate pricing information + Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels + Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents + Maintains a safe, clean and orderly retail Store Profit + Ensures confidentiality of customer data and careful handling of documents, media, and packages + Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change + Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability + Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage + Takes preemptive action to prevent errors and waste + Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits + Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self Management + Performs multiple tasks at the same time + Looks for opportunities to improve knowledge and skills within the retail Store + Able to operate with minimal supervision + Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook + All other duties as needed or required Minimum Qualifications and Requirements + High school diploma or equivalent education + 6+ months of specialized experience + Excellent verbal and written communication skills + For new hires, must meet all FedEx Office employment qualifications in force at time of hiring + For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook Essential Functions ESSENTIAL FUNCTIONS: + Ability to stand during entire shift, excluding meal and rest periods + Ability to move and lift 55 pounds + Ability, on a consistent basis, to bend/twist at the waist and knees + Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members + Ability, on a consistent basis, to perform work activities requiring cooperation and instruction + Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure + Ability, on a consistent basis, to maintain attention and concentration for extended periods of time + Ability, on a consistent basis, to work with minimal supervision + Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Quality Driven Management (QDM) (Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.) + Suggests areas for improvement in internal processes along with possible solutions + Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility + Applies Quality concepts presented at training during daily activities + Supports FedEx Office Quality initiatives EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All offers of employment made by FedEx Office are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 2 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate?s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance and the City of Los Angeles? Fair Chance Initiative for Hiring Ordinance. America?s Military Veterans and individuals with disabilities are strongly encouraged to apply. If you have a disability and you need assistance in order to apply for a position with FedEx Office, please email us at HR.BrassRingHelp@FedEx.com.

Keywords: FedEx Office, Lexington , Retail Customer Service Associate, Other , Lexington, Kentucky

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


P/T Beauty Brand Ambassador
Description: Do you love connecting with people, the beauty industry, and want to grow in a company that is expanding quickly Then this is the job for you At Beauty Barrage we hire, train, manage field teams. (more...)
Company: Beauty Barrage
Location: Cincinnati
Posted on: 01/20/2019

Work at home English Tutoring
Description: About Qkids Qkids is an interactive online teaching platform that connects English teachers to young language learners in real time with fun, user-friendly software. Founded in 2015, we are now a national (more...)
Company: Qkids
Location: Covington
Posted on: 01/20/2019

Uber Eats Part-Time Delivery - Lexington (Use Car, Bike or Scooter)
Description: Earn Good Money Delivering for Uber Eats Part-Time and Full-Time Delivery Needed in Lexington Earn on Your Own Schedule Use your Car, Bike or Scooter Signing up is quick and easy. Start delivering with (more...)
Company: Uber Eats
Location: Lexington
Posted on: 01/20/2019


Work at home opportunity - PT/FT
Description: We are actively searching for highly motivated individuals to work individually yet as a team
Company: Career Division
Location: Cincinnati
Posted on: 01/20/2019

Systems Engineer Intern
Description: The Systems Engineer Intern will partner with System Engineering team to support evaluation, implementation and maintenance of the large and complex Systems/Applications platform to support Data Visualization/Data (more...)
Company: Worldpay US
Location: Cincinnati
Posted on: 01/20/2019

Machinists
Description: CTL, a subsidiary of Employer, is an internationally recognized leader in the--material testing field. With more than 60 years of experience and--100 professionals, our trusted service supplies material (more...)
Company: Metcut Research
Location: Cincinnati
Posted on: 01/20/2019

Work at home opportunity - PT/FT
Description: We are actively searching for highly motivated individuals to work individually yet as a team
Company: FAHT
Location: Louisville
Posted on: 01/20/2019

Remote Law Enforcement Transcriber (work from home)
Description: We are looking for many vendors / independent contractors who can transcribe audio content of criminal investigations, internal affairs, and various law enforcement audios. Contractors must have prior (more...)
Company: Net Transcripts
Location: Lexington
Posted on: 01/20/2019

Lyft - Get Paid Same Day - Earn $1,000 your first month, guaranteed!
Description: A professional background as Controller, Field Client Relationship Manager, and Bilingual Customer Service would make you a strong candidate to become a Lyft driver. Apply now for this independent contractor (more...)
Company: Lyft
Location: Fairfield
Posted on: 01/20/2019

Water Restoration Claims Administrator
Description: US-OH-CincinnatiOverview br br Imagine working in a 60-Billion-dollar industry...having an impact...being part of a team where you count... and having the tools you need to succeed. br br Roto-Rooter (more...)
Company: Roto-Rooter Services Company
Location: Cincinnati
Posted on: 01/20/2019

Log In or Create An Account

Get the latest Kentucky jobs by following @recnetKY on Twitter!

Lexington RSS job feeds