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Customer Service Representative

Company: Randstad
Location: Lexington
Posted on: May 6, 2021

Job Description:

Customer Service Representativejob details:+ location:Lexington, KY + salary:$12.50 per hour + date posted:Wednesday, March 24, 2021 + experience:Entry Level + job type:Temp to Perm + industry:Hotel/motel operator + reference:AB_3601826 + questions:859-219-0603job descriptionCustomer Service Representative A client of ours located in Lexington, KY is seeking customer service representatives for second shift. This position is responsible for researching information pertinent to hotel and travel policies and guidlines, and assisting with bookings and arrangements. These positions are temporary to permanent opportunities offering competitive compensation and benefits. Responsibilities + Make 80-100 outbound calls daily in order to meet 40-60 booked reservation goal + Book client requested hotel with the hotel representative + Report reservation confirmation information into system + Communicate issues effectively and professionally with all CLC Clients and Departments + Utilize proper grammar and appropriate speech to notate client needs and issues + Begin assigned duties on time + Perform research on hotel and travel policies The essential functions of this role include: + working weekends Skills + Customer Service + Typing Skills + Telephone Etiquette + Call Center Support + Basic Computer Skills + Client Service Education + High School Qualifications + Years of experience: 0 years + Experience level:Entry Level Shift: Second Working hours: 3 PM - 12 AM Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Keywords: Randstad, Lexington , Customer Service Representative, Sales , Lexington, Kentucky

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